chrome problems

Fix For Google Chrome: The application failed to initialize properly (0xC0000005).


After doing some research it looks like the issue I mentioned previously is caused by Symantec Endpoint Protection. While there is currently no official fix from Google there are three known ways that you can solve this problem. None of which is a great solution, but until Google and Symantec can come up with a solution, these three should resolve the issue:

Option #1

1) Back up the registry on an affected system.
2) Open the registry on the Agent system by entering regedit from a run prompt.
3) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SysPlant.
4) Open the Start DWORD.
5) Change the value to 4 to disable the drivers.
6) Reboot the system to commit the changes.

Option #2

1) Navigate to Control Panel and Add/Remove Programs for XP or Programs and Features for Vista.
2) Scroll down to Symantec Endpoint Protection and hit Change or Modify.
3) Choose Modify from the Symantec menu.
4) Uninstall Application and Device Control from the menu.
5) Restart your computer.
6) Attempt to reinstall Google Chrome.

Option #3

1) Go to the following website and look at the latest registry files to download to automate this process for you. The fix has been mentioned in a few message boards as successfully working for those of you who don’t want to mess with Option #1 or Option #2.

If anyone has any additional methods to resolve this issue please let me know and I will update this post.

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Thursday, September 4th, 2008 Online Marketing 4 Comments

Google Chrome Crashes and Burns

While I have had my issues with Google on a few occassions I was optimistic to try out Google Chrome as I mentioned yesterday.  I waited till about noon and fired up VMWare Fusion at work on my MacBook Pro and installed Chrome without issue on Windows XP. It seemed to work ok, although the initial reviewson Chrome left much to be desired, and at least left Firefox the speed king. I thought I would give it a shot when I got home from work and the gym so I fired up my trusty Dell desktop and Windows Vista and installed it. The machine itself is about a year and a half old with a Duo 2 processor and 2 gigs of RAM on the 32 bit version of Vista. After installation I’m immediately greeted with:



Wow that’s not good. What happened? I read Matt Cutt’s blog entry today, which in part touted how stable it was, and not full of bugs. Part of his self Q&A mentioned:

Q: This is going to be some buggy, crashing piece of beta download, isn’t it?
A: No, I don’t really think so. Google determined one million pages that users are likely to surf to. Then a piece of software known as “ChromeBot” ran a torture test by loading those one million pages that we crawled for every new build of Google Chrome. This is a smart testing methodology because this real-world torture test quickly highlighted which bugs were most important to fix and helped determine priorities for the most important bugs. So Google Chrome has already been
automatically “fuzz tested” on tons of web pages. Google Chrome is very robust against anything the web can throw at it. If I had to guess where the browser might crash, it would be because we haven’t seen Google Chrome run across all the weird, wild hardware that runs Windows. But I’ve been using Google Chrome for months with essentially no crashes; it’s been rock-solid for me.

Now I wasn’t expecting a rock solid piece of software, but at least the ability to launch the browser, and navigate to a website I thought was within reach. I understand that testing one million pages is quite a feat, but ensuring that the application can be installed on a run of the mill Dell computer with Vista might be helpful as well. Clicking “Ok’ on the error message just left me with the following:

I appreciate the humor that Google put on the sad face, but all it did was leave me frustrated. Rebooting didn’t solve the problem, either did un-installing and reinstalling. After I sent a message to Google letting them know about the problem I haven’t found much about the problem online so far. So here I sit eager to play around with Google’s first attempt at a web browser, but unable to do so because of error messages and sad faces that leave me reminisicent of the days of the sad Mac icon:

Has anyone else had any issues with Google Chrome, either during installation or while utilizing the browser? Update: This issue has been somewhat resolved and you can read about it here.

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Tuesday, September 2nd, 2008 Online Marketing 15 Comments